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FAQS

How long will it take to receive my order?

Orders are processed within 24 hours and standard shipping takes 5-7 business days within the US or 10-14 days for international orders. Expedited shipping is available for an extra fee to receive your order faster.

What is your return/refund policy?

We offer a 60 day money-back guarantee. If you are not 100% satisfied with any product, return it in its original packaging within 60 days for a full refund or exchange.

I have sensitive skin. Are your skincare products safe for me to try?

Yes! All of our skincare products are hypoallergenic, non-comedogenic, paraben-free, and specifically formulated for sensitive skin. We carefully select ingredients that deliver results while still being gentle for all skin types. Try a free sample to see how your skin reacts.

Get In Touch

Belgium

Address: Josse Biesmanstraat 6A - 1560 Hoeilaart

Email: [email protected]

Assistance Hours :

Mon, tue, thurs, fri. – 9:00am - 1.00pm / 2.00pm - 6pm

Sat – 9:00am - 1.00pm

wednesday - Day off

Portugal

Address: Fafe

Email: [email protected]

Assistance Hours :

Mon, tue, thurs, fri. – 9:00am - 1.00pm / 2.00pm - 6pm

Sat – 9:00am - 1.00pm

wednesday - Day off

1560 Hoeilaart, Bélgica

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